This morning I had spent over one hour with a TESLA support person and we tried multiple things, so after that I decided to do a reset of the PV system, just to make sure everything was back in the normal state. I knew how to do it, so I went through the disconnect sequence, throwing off the required switches and then resetting them in the reverse sequence.

But to my HORROR the whole system was completely dead, and even worse, there was NO POWER in my home anymore!!! Not knowing what to do I sent a desperate help message to my Hi POWER Solar contact, Cruz, the one that sold me the system almost 6 years ago.

Less than a minute later he called me back, asked me to check things, and when everything was OK he asked me a question: Did you check the main breaker to the grid? I replied that I had not opened it, but he asked me to check it anyway, it may have tripped. So I did it and… the main breaker had tripped! I reset it and everything was working fine again!

All these high tech systems are wonderful as long as everything is working fine, but inevitably something eventually will go wrong and in that case it is fundamental to have an expert hand ready to help you out when you need it!

Thank you Cruz and Hi POWER Solar!