I would like to commend Mario Ramirez and Christian Bernard for a job well done. They came to the house to investigate a leak I suspected to be originating from my solar PV system installed by Hi-Power Solar two years earlier. As it turned out, it was the dried and cracking sealant around my solar water heater roof penetration that caused the rain water to leak. This is a 15 year old system! Nevertheless, these two gentlemen volunteered to fix the problem and further offered solutions on how I should maintain this system.

This singular action is clearly over and beyond their normal responsibility but they did it without hesitation. I just want to say Mahalo for your professionalism. Keep up the good work!