HI Power installed a split air conditioner system in my home and constructed a roof over my lanai. The team, which included Cynthia from sales and Nick the a/c installer were excellent. Cynthia is very responsive both during the sale and after sale support, usually getting back to me within 5 minutes. Nick was meticulous with the a/c installation; I couldn’t be happier with the entire a/c project. I did consider installing solar panels, but Cynthia’s cost benefit analysis showed I wouldn’t get a return on my investment; I appreciated her honesty.

I was less enthusiastic about the roof construction. The roofing project was not well coordinated and I was very unhappy with the contractor that HI Power subcontracted to do the roof construction. The contractor cut corners on the project, did not construct the roof per my design specs, and their finishing work was greatly lacking.