Quite the journey and Hi-Power held my hand through it all. I did my due diligence and contacted several companies – one didn’t turn their camera on during the initial meeting, another never returned my calls, and others just weren’t excited about talking to me about solar. Hi-Power, Cindy, called and came to my house for an in person deep dive. She is very down to earth, told me how it is and what to expect and let me decide on my own terms. Responses were quick and I was never made to feel like anything but a respected customer.

Part of the plan was the need for a new roof. Cindy coordinated and walked me through the numbers, timing, options and even made site visits while the work was in progress. Props to the roofing representative, Bronson, who gave me an in person visit to actually look at the roof to verify it needs replacement and suggested ‘upgrades’ to help keep the house cooler during the day. The team was extremely professional, very fast and didn’t bat an eye when I bothered them with questions.

The solar team – Props to Conor (and everyone!) – made the journey to solar as comfortable as possible. They explained what was happening, what was going on and what will happen in easy to understand terms. They had no issues with me watching them work and asking questions as they went along. They kept the work and work area tidy, and and were all very professional. After completion, Hi-Power still answers my emails.

I am very satisfied with the system I selected (Panasonic EverVolt) – it was not Hi-Power pushing a system to me. Cindy prepared different options for me to review and made new options if I wanted to look at other scenarios (more panels, less panels, additional battery, etc.). She helped to ensure the system worked within our budget and tried to ensure it met our needs and expectations.

I absolutely recommend Hi-Power Solar. If the house grows a new roof, they are my fist call!