We aren’t completely done with the 45 panel and two battery installation as just waiting now for HECO sign-off; however, just wanted to say how much we are impressed so far with the professionalism, diligence, communication, and support we have been provided by the folks at Hi-Power Solar. From our sales exec, Bill Schoonover; the operations lead, Geoff Lee; and the install technicians, Rico, Brian, Justin, and Matt; everyone has been top notch! We considered three different firms, and made our decision based on Hi-Power’s competitive price, clear explanations, and hopeful confidence that we could trust them with our fairly large PV/battery system. Bill was very clear in his explanation of the proposed system and we never felt pressured at any point along they way, while considering size of the system as well as the type of panels and batteries. He gave us his professional suggestions, yet explained the alternatives; so we were confident that we were able to make the best decision possible for our power needs. We ran into an initial glitch with permitting, but Geoff was extremely accommodating and came up with a solution which satisfied DPP and allowed our project install to start on a timely basis. We really felt that he was on our side in the deliberations with DPP. The install was completed in two full days, and the technicians were amazing. They were timely, professional, and respectful of our time and the property. They cleaned up each day and left the area cleaner than it was before they got started. The electrical was performed by Rico and Brian, and the rooftop panel and equipment installation was lead by Justin and Matt. We are now looking forward to the HECO sign-off and we are confident that Hi-Power will continue to have our back should any issues arise. Without a doubt, we recommend anyone considering PV/battery solutions to give Hi-Power a call. While I’m sure that the other Hi-Power employees will be just as great; if you have a chance, request the team that supported our project. You will not be disappointed!!