Average 5-star reviews
Based on 200+ user reviews
Knowledgable local company with experience in the solar industry since the 80’s. This company is generational, the owners two sons work hand in hand with their father.
Chase and the team did an amazing job from start to finish.
Working with John Yeh, from planning and through installation, has been great! He would answer my questions, even if I had to ask them over again. He was very patient. The crew that did the installation were professional and did a great job. Finally, Jason was very knowledgeable and explained how to monitor our system completely. I would choose Hi Power Solar if I had to put in a whole new system.
I was very pleased with the upfront information and honesty from my sales rep John Paul. I needed new AC units and instead of trying to sell me the most expensive ones he took the time to explain to me what size was best for my needs and why. I would definitely recommend this company. I’m now looking into getting solar with them. Again, John Paul is taking the time to explain to me what I need instead of trying to sell me an expensive system. I appreciate all the information and the time spent finding the best system for my needs.
I met with representatives of several solar companies prior to meeting with John Yeh from HI Power Solar. I had heard various offers about leasing their solar equipment some with no money out of pocket, but substantial monthly payments for 25 years. I also told I could buy their equipment, each with slightly different maintenance and warranty plans, however John Yeh had an offer that I couldn’t refuse and I didn’t. Once we agreed on a price and specific plans, everything started happening quickly. On the designated installment date, I had three trucks arrive with five or six crew members unloading equipment and materials, which they installed over three days. I tried to stay out of their way, but was mesmerized by all the activity and had to watch and learn what they were doing. Fortunately they took the time to verify with me that our original plans were being followed and that they were placing the equipment where I wanted it. The crew worked diligently throughout their shift and I appreciated the patience of the Journeyman Electrician Connor who took a few minutes several times a day to educate me on how the equipment functioned while Rico kept the installment team focused. If you’re looking to have solar installed on your home I highly recommend that you look at HI Power Solar’s presentation.
My family and I have purchased a number of solar systems from John Yeh over the years and it’s the best decisions we’ve made. As technology advances, John and his team are always on top of things. There are many programs he’s enrolled us in that have saved us big bucks. The savings are showing greatly. The process from start to finish can seem like a lot but with John’s help it has always been a breeze. He’s extremely organized and very communicative. I highly recommend John Yeh from HI Power Solar for any of your solar needs. I have recommended my close friends and family as well. Bottom line solar is awesome and you will not regret working with John and his team.
Cruz and his team were very responsive with the services they provided. I had my solar water heater system and heater replaced. Their team and staff were very professional and helpful from the initial inquiry, quote, and installation. The team that installed the solar system and water heater were very knowledgeable and explained the installation process, function, and maintenance of the entire system. The new system works great without issue and have no complaints. Will definitely be working with them again for my future needs.
What an absolute pleasure it was being a customer of this company. I highly suggest going with HI power if you are looking for a solar company to work with. Not only was the manager (Cruz) readily available whenever you had questions or concerns but he also made sure his team assists you in a timely fashion. I was in a situation where we needed solar active in 48 hours and he made sure he and his team worked overtime to make it happen for us. I was so grateful for such an experience and will definitely be going with this company in our next projects. Thank you so much HI Power Solar!!
Highly recommend HI Power for solar/pv needs. Friendly and helpful from Sales contact- Cindy to the installation crew. Cindy was patient with answering my questions. Then Rico and his crew so professional, polite, friendly and helpful.
*Electrical supervisor Rico.
*Roof Forman Josh
*Roof Lead Kaipo
*Roof Helper Ezekiel
After the install and hookup, Rico took the time to explain about to system and downloading the app
The guys installed my AC unit and they did an AMAZING job! I am so happy with the work they did. Everyone should use these guys. Thank you so much! Oh, and John Paul was my rep. Contact him!
John Yeh has been very helpful and always willing to assist me with any questions. He is very professional and finds great solutions for me and my family. I highly recommend John Yeh for all your solar needs.
Working with John Yeh was a very positive experience. He is very professional and knowledgeable. John was patient and took the time to explain the process and timeline to me. He also helped me decide on how many panels and batteries to install that fit my budget. John also helped me with financing and shopped for the best rates. He truly is the best. I would recommend all my family and friends to John Yeh.
I am extremely thankful for the introduction to John Yeh by my nephew Conor Tomas, who is currently employed at Hi Power Solar. I am also appreciative of the entire project team for their exceptional work. I confidently endorse their collaborative and timely approach to the job. Special thanks to Electrical Supervisor RICO, Electricians Conor and Josh, Roof Foreman Kaipo, Helper Miko, Leeroy, and lastly, the exceptional Director of Development projects, Mr. John Yeh! Your professionalism and dedication to our future needs are truly appreciated. May you all be blessed by God’s continued blessings. Have a wonderful day!
I don’t understand much about solar so when I was experiencing problems with my monitor, I called Hi-Power and Chase was patient and understanding and walked me through troubleshooting the problem.
Also I would like to acknowledge Mark for responding promptly whenever I had questions regarding my solar panels and batteries.
This morning I had spent over one hour with a TESLA support person and we tried multiple things, so after that I decided to do a reset of the PV system, just to make sure everything was back in the normal state. I knew how to do it, so I went through the disconnect sequence, throwing off the required switches and then resetting them in the reverse sequence.
But to my HORROR the whole system was completely dead, and even worse, there was NO POWER in my home anymore!!! Not knowing what to do I sent a desperate help message to my Hi POWER Solar contact, Cruz, the one that sold me the system almost 6 years ago.
Less than a minute later he called me back, asked me to check things, and when everything was OK he asked me a question: Did you check the main breaker to the grid? I replied that I had not opened it, but he asked me to check it anyway, it may have tripped. So I did it and… the main breaker had tripped! I reset it and everything was working fine again!
All these high tech systems are wonderful as long as everything is working fine, but inevitably something eventually will go wrong and in that case it is fundamental to have an expert hand ready to help you out when you need it!
Thank you Cruz and Hi POWER Solar!
I did my homework in checking 6 different solar companies at the BIA show at the Blaisdell. ALL came to my home to check out the roof, etc. and came back with quotes for panel/battery and installation cost. I dealt with Tasha who was very knowledgable and communication was quick response via emails and texts.
Hi Power Solar gave us the best price and did all the paperwork for HECO and Honolulu Dept of Permit and Planning. That was what took the longest ( about 2 and a half months to get approved for both). We had 5 Installers for solar panels on the roof and storage batteries (Rico, Josh, Miko, Kaipo and Conner) and able to install under 8 hours in the same day. We had a follow up visit after the installation was complete (from Cruz) and he taught us both how to check the solar panel charge being sent to the battery, so that we can check on our own. I highly recommend this company. And suggest you choose solar sooner than later, because the price of your HECO bill is NEVER going to go down. We are very HAPPY CUSTOMERS of HI Power Solar!
I cannot say enough about hipower solar and especially Cindy Lewellyn- Tagavoila! She was involved in every step of the process and her immense knowledge of the systems, the process, the permits, the installation truly makes you feel like you are in the right hands. Any question that arose she was quick to answer, and she took care of everything that needed to be done quickly and efficiently. She made the long, complicated process feel easy.
When it came to the install Conor was incredibly efficient, personable and knowledgeable. Once again any questions he was quick to answer thoroughly, making sure everything worked the way I needed it to for my family and was explained to make it easy for me to manage. The install went quickly and easily, done in 2 days.
I truly can’t recommend hipower enough!
John is really professional and helps us a great deal with our solar. It was step by step on how we apply for it and the scheduling when it was time to install, really great help with any questions and throughout the process. Went out of his way to make sure we had a good deal, and what we needed for my parent’s house
Hi Power Solar came through for me again for a take down, put back, and upgrade of my home system during a major home renovation. They were able to work around my schedule to take down just prior to demolition and put back upon roof completion. The upgraded inverter not only improved the performance of my existing battery system but consolidated space compared to what was in place before. The crew that came was outstanding as all were prompt, professional, and super personable. They all worked so hard to ensure that my existing system was reinstalled and working like new. I really appreciated the transparent communication of daily goals, accomplishments, and recommendations. It brings a real peace of mind when having a bunch of guys working on and just being around your home. Although not every product will work out perfectly and manufacturer warranties can be a nightmare, the expertise and workmanship quality of the installing team will mean the difference. The team at Hi Power Solar definitely delivered exceptionally well and would be highly recommended for those looking to have some work done to their home
Nothing but good things to say about HI POWER Solar. First of all, let me say that they were the first ones to actually listen to me in regard to what I was wanting to do with my preexisting PV system. From the beginning all wanted to do was get it working right. Nothing more…nothing less. Instead of trying to sell me a new brand-new PV system with all the bells and whistles, Cindy worked with me to order and replace the existing inverters. Anytime I had questions she was responsive and always got back to me in a timely manner. Rico and his crew did an outstanding job ripping everything out and completing the inverter upgrades resulting in a much cleaner and professional setup. Even when I had questions about consumption monitoring via the Enphase app, Rico showed up onsite that afternoon to enable that feature. That being said in less than TWO days my PV system has already produced as much kWh than my previous WEEKLY averages. Again, I can’t say enough how satisfied I am with their services. Thanks to HI Power Solar team. I’m looking forward to more sunny days and putting money back in my pockets!!!
Just installed solar panels this last month. Working John Yeh has been amazing from estimates to installation! I love that he is very knowledgeable and responsive. I will be referring more clients!
Our PV system was installed 11 years ago. We had a question about the system and HI power got back to us immediately. Chase spent an hour with us to explain the digital readout. He was very patient and knowledgeable. We appreciate their time spent and patience with the kupuna.
Cruz & Team were extremely helpful in addressing an defect in our battery / solar system. Got the warrantied part and fixed the problem. thank you
It’s been a day! Power outage last night, no power the next morning. Enphase had me outside in the rain trying to be an electrician. BUT Cruz came through as always, “feeling under the weather” and all. Fixed the problem (at the meter) and followed up afterwards. Thanks Cruz!
Ron and Company installed my PV system 10 years ago. The installation, system performance and service have all been wonderful. Just had a pretty complex problem worked on by Joe, Makana and Suki and they persisted until they solved it. And, like Ron’s entire team, they were friendly, careful of your property and just great guys. And, Evelyn, the coordinator of all their service, is fantastic to work with. Great people on a great team!
Chase and Cruze and the people over at Hipower solar did an amazing job on my parents house they were very helpful throughout the whole process solar panels and backup battery work like they should and couldn’t be happier. Cruze went above and beyond when my parents had an issue with the solar not working due to poor original house wiring on the dryer he came out from the airport and got them backup and running. They have been helpful with any questions and I can’t be any happier with the service.
All I can say is Customer Service and Work 💯💯💯💯💯 Thank you so much Hi Power Solar Family/Team. Ron was very respectful and upfront he even told me Eh make sure you talk to your husband before you just make decisions lol but he is right.. Chase his son called me and planned it out they communicated everything. Alden and his partner showed up was very professional and even my neighbors was like wow they good and respectful of the surroundings and they cleaned up everything. Thank you HI POWER SOLAR. I really appreciate you folks💜
Completely satisfied with Hi-POWER Solar! Everyone we worked with from sales through to installation were very knowledgeable, helpful, polite, and professional. Special thanks to Chase, Geoff, and the install crew: Rico, Brian, Matt, Justin, and Makala. Highly recommend!
Great job. Communication was outstanding. But left holes on the inside of the house. Ask for John he was the best. And pricing can not be beat.
Cruz was the best to deal with – no sales pressure at all. The installation crew headed by Mario was professional and cleaned up EVERYTHING after they left. We are very happy with HI SOLAR.
Great company !
We had photovoltaic installed by HiPower Solar and wanted to say thank you for a professional install and great workers. Rico was the lead electrician and Josh the electrician help with Josh as a the roof leader was outstanding and took care of our property as well as attentive to our needs. Mahalos to all
HI Power Solar was referred to me by my neighbor when we were in the market to replace our solar hot water panels and water tank, and also exploring the possibility of installing photovoltaic (PV) panels. I researched and obtained quotes from several solar companies, but ultimately chose HI Power Solar — and I’m very glad I did.
My main point of contact was Cindy Lewellyn Tagavilla, and she was outstanding throughout the entire process. Cindy gets top marks for customer service, responsiveness, and especially patience. She answered all of my (many!) questions quickly and thoroughly.
Cindy is extremely knowledgeable about all aspects of solar energy, and on the rare occasion she didn’t have an immediate answer, she promptly consulted her colleagues and technical team to get accurate information. She made what could have been a complicated and stressful project feel smooth and manageable.
Working with HI Power Solar — and Cindy in particular — was a great experience. I highly recommend them!
Aloha I must acknowledge the superior P.V. system that was designed specifically for my townhouse. And I am very impressed with Hi power solar knowledge on navigating the department of planning and permitting which is a nightmare, and Ron and his team handled is incredibly well. I am very thankful for their patience and understanding through the entire process.
I need to thank
Electrical Forman Rico, Electricians helpers Conor, Josh and Miko. Roof Lead Josh and roof helpers Rico and Kaipo.
The entire team is very professional and respectful.
Thank you again incredible P.V. system, and incredible team behind the product!
I cannot recommend hipower solar enough. Cindy Lewellyn- Tagavoila was involved in every step of the process and her immense knowledge of the systems, the process, the permits, the installation truly makes you feel like you are in the right hands. Any question that arose she was quick to answer, and she took care of everything that needed to be done quickly and efficiently. She made the long, complicated process feel easy.
Conor was incredibly efficient, personable and knowledgeable, answeed all our questions thoroughly to make it easy for me to manage. The install went quickly and easily, done in 2 days.
It was an absolute pleasure to work with them!
Sales Person Cindy started this great experience. Fast responses and so friendly. Then on installation day, the crew led by Supervisor Rico was awesome. The complete system and hook up was done in one day. His crew included
Roof Forman Josh, Roof Lead Kaipo, and Roof Helper Ezekiel. They were so efficient and polite throughout the entire day. Rico stayed to explain the system and how to add the app to my phone.
I’m so happy with the team from HI Power Solar! I’m very glad that I went thru this company to install the solar panels! They did an excellent job with installation and making sure that everything was completed with the highest standards! Cruz always communicates with me on any information I would need and answers all my questions with professionalism. I’m very satisfied with my electric bill being absolutely low! I would definitely recommend HI Power Solar to my family and friends!
Hi Power installed 9 photo voltaic panels and 2 Enphase batteries on my townhouse. Once HOA approved design it took quite awhile to get the building permit through DPP (normal problem here in Honolulu County, especially for Townhouses which have to follow Commercial vice Residential rules). Hi Power installers were scheduled within a week of the permit being issued. It too k 2 days for the install. All of the employees were professional and courteous, patiently answering all my questions, and got me set up on the Enlighten App to monitor my equipment.
Management followed up to ensure I was satisfied and answered any questions I had.
Looking forward to seeing my electric bill drop to the minimum.
I added more battery and had hard time to understand the improvements done to unit but when I got my new electric bill very happy to see reduction in bill plus very patient in answering all my questions and concerns .
Ernie itoga
it started on May 30th 2025….I had an old solar water heater system that was badly leaking water from one of the solar panels.
I heard from a friend about Hi POWER SOLAR . I called Ron ( owner)….he was in Vegas on his vacation (sorry Ron, I didn’t know) but he answered his phone and I explained my situation to him so Ron gave me his son, Cruz phone number and if there is no answer, to call him back.
I called Cruz and explained my situation, he will call Mike Soto ( lead contact specialist) to help me turn off the water to the solar panels and power off the pump.
When Mike arrive and turned the water valves off and disconnected the pump motor, Mike, my wife and I decided that I needed a new solar water heater system he explained how the new Solar system works, it’s importance of the maintenance and the credits to be applied to the system….a contract sign with HI POWER SOLAR that afternoon
June 5th, 2025 the installation crew arrived. Alden Pitt (lead man),Kawaika Pitt, and Makana Agiviar….Alden explained the installation on how and why the solar panels will be mounted and also explained the operation of the other components on the solar system. All work was done professionally and efficiently and the crew was very customer friendly, awesome crew.
Installation was completed that day and my new solar water heater system was ” up and running “.
Many,many, aloha and mahalo to Ron( owner), Cruz, Mike, and the crew Alden, Kawaika, and Makana…..awesome guys!
I would highly recommend HI POWER SOLAR to anyone that needs a SOLAR SYSTEM………again “thank you “.
Bertram Awa
Kaneohe ( kahaluu) hi.
Hi Power Solar has been taking care of the maintenance of my system for maybe 4-5 months now. The service techs are personal, knowledgeable and easy to talk to. (Not to mention fast) Good communication from their office. Good work guys!
Rod I
HI Power Solar has been thorough and communicative from the start. The process was clearly outlined and John Yeh was always there to answer our questions. Every time we called or messaged with a question, John promptly responded! HI Power navigated the planning and permitting process, and the team who installed was professional. HI Power Solar made the process smooth and easy and established a relationship with us that we will carry through the lifespan of the P.V system.
Cruz and his team were very responsive with the services they provided. I had my solar water heater system and heater replaced. Their team and staff were very professional and helpful from the initial inquiry, quote, and installation. The team that installed the solar system and water heater were very knowledgeable and explained the installation process, function, and maintenance of the entire system. The new system works great without issue and have no complaints. Will definitely be working with them again for my future needs.
Quite the journey and Hi-Power held my hand through it all. I did my due diligence and contacted several companies – one didn’t turn their camera on during the initial meeting, another never returned my calls, and others just weren’t excited about talking to me about solar. Hi-Power, Cindy, called and came to my house for an in person deep dive. She is very down to earth, told me how it is and what to expect and let me decide on my own terms. Responses were quick and I was never made to feel like anything but a respected customer.
Part of the plan was the need for a new roof. Cindy coordinated and walked me through the numbers, timing, options and even made site visits while the work was in progress. Props to the roofing representative, Bronson, who gave me an in person visit to actually look at the roof to verify it needs replacement and suggested ‘upgrades’ to help keep the house cooler during the day. The team was extremely professional, very fast and didn’t bat an eye when I bothered them with questions.
The solar team – Props to Conor (and everyone!) – made the journey to solar as comfortable as possible. They explained what was happening, what was going on and what will happen in easy to understand terms. They had no issues with me watching them work and asking questions as they went along. They kept the work and work area tidy, and and were all very professional. After completion, Hi-Power still answers my emails.
I am very satisfied with the system I selected (Panasonic EverVolt) – it was not Hi-Power pushing a system to me. Cindy prepared different options for me to review and made new options if I wanted to look at other scenarios (more panels, less panels, additional battery, etc.). She helped to ensure the system worked within our budget and tried to ensure it met our needs and expectations.
I absolutely recommend Hi-Power Solar. If the house grows a new roof, they are my fist call!
What an absolute pleasure it was being a customer of this company. I highly suggest going with HI power if you are looking for a solar company to work with. Not only was the manager (Cruz) readily available whenever you had questions or concerns but he also made sure his team assists you in a timely fashion. I was in a situation where we needed solar active in 48 hours and he made sure he and his team worked overtime to make it happen for us. I was so grateful for such an experience and will definitely be going with this company in our next projects. Thank you so much HI Power Solar!!
Requested for the solar water heater tune-up/maintenance (every 5 years it’s supposed to be done). Went to the Hawaii Energy website to look for vendor who did solar water heater tune-ups. Found Hi Power Solar. Gave them a call. Spoke to the marketing person, who sent us a contract by email spelling out what would be involved with the tune-up, reviewed it within 5 days, signed it, emailed it back and within 3 days another email came acknowledging receipt of the contract and that someone from the office would call to set up an appt., and to please submit half of the payment for the job. I mailed in a check. The marketing person called me and texted me and we set up appt. for service. Techs Alden and Makana came about 4 days later and performed service. Alden took care of the water heater side (replaced anode rod, checked box, connection, drained tank until water ran clear; Makana climbed on the roof and attended to the panels, the insulation and the valve up top. Really friendly, informative (we asked questions about overall condition of our system, asked about any rust they saw, things we needed to be aware of, etc.), efficient and patient technicians (they had to answer our questions and showed us what they did). Alden who tended to the water heater even took off his shoes when entering our house, even though the water heater was in a mud room sort of area, he still took off his shoes. Good service and thorough. Thank you! One thing about the set up of the appointment is that everything was very stealthy I felt, mostly done by email. Other than the initial call from the marketing person and the final call to set up the appt., everything was done by email. I mailed in a check for half of the cost as they requested because it was so stealthy, I didn’t want to give a credit card number to just anyone. I did check the DCCA Professional and Vocational Division website for license confirmation and insurance, everything appeared above board. If you’re okay with setting up appts. via email, signing contracts via email with minimal phone contact, then this company was very efficient in doing it that way!
Was having some issues with the PV system they installed years ago. They tried to troubleshoot over the phone and came out the next day to do a visual inspection. Everything turned out ok and I’m thankful they responded quickly and gave me peace of mind.
Excellent service!! What more can we say. From the time I first contacted Hi Power Solar to the completion of the installation was one week. Cindy was awesome. She is so knowledgeable and after looking at the job, she said that the estimate that she came up with for us is just what we needed. They took out the old system and replaced our panels, water heater, pump, and electrical. I cannot say enough about them and highly recommend them for your solar needs. Looking forward to working with them in the future.
Hi Power Solar been amazing from start to finish and RICO and his crew did a great and amazing job. work hard and fast with great and quality workmanship. Would highly recommend them for all your solar work.
I’m extremely pleased with the entire job from (Cindy , very knowledgeable) to the installation team. I highly recommend HI POWER.
The staff of HI Power Solar was friendly and professional, going above and beyond to ensure we were happy with their services. Ron, Cruz and their team provided a great product and we are so pleased with them. We have used them in the past and have become repeat customers because they are very reliable and punctual.
I am so glad I made the decision to go with hi power solar. Cynthia was our sales representative and she was so knowledgeable about each products she was selling us. She helped us to stay within budget and get the most out of the solar panels. We ended up getting pv panels with battery and hot water heater.
Installation went very well, the team was very efficient with their time and got the installation done in jst 1 day and a half. The guys are hard working people and very knowledgeable about their job!!
Please ask for Cynthia, sales rep. Shes the best and give you what u need and not try to rip you off !! She’s super nice and easy to talk too. LOVE HER!!
Go with Hi power solar you won’t disappoint!! Cynthia can give u a good deal !!
THIS IS NOT A SALES PITCH, THIS IS JST A HAPPY CUSTOMER WITH AN HONEST REVIEW !!!
Micro inverters needed to be changed out. System is about 12 years. System has been very reliable. Considered doing an up grade with the legacy model. Decided to just change out the non reporting microinverters. System is operating and showing panel production. Workers were very cordial before and after completing change out of microinverters.
A big mahalo to the Hi Power Solar team. From the sales team to the installation, the process was fast and smooth. We wanted alternative options to Tesla and we were given a list of alternative solutions with pros and cons. A big shoutout to Rico, Jayden, Ashley,Conor, Jeff and Damar.
I worked with Cynthia, she was very personable and accommodating to what I wanted. Requested new AC installation, she came out to assess and gave great recommendations with information. Explained all my options, worked it out with me, and very satisfied with the result! Geoff was a great project coordinator as well. Mike from 808 Air Conditioning installed the AC with professionalism and clean work.
Highly recommend the Hi-Power Solar!
We had solar panels installed with a battery back up. Everything was delivered and installed timely as promised. Rico, Justin, and crew were courteous and professional. The installers took great care in how they handled our home and new equipment. When the install was complete Rico took us to inspect the work and explained how the equipment worked.
Though not a big concern to us, the crew was wearing masks, and following protocols for COVID-19.
We highly recommend this company.
The team at HI POWER Solar have been awesome. Great experience and overall ended up getting a 8.1 KW PV System with a string inverter and whole home backup battery. The final process is still taking place due to timing from HECO but the team at HI POWER has been helpful the entire time.
Lisa from sales was very responsive and came back with answers and adjustments to the PV System buildout that I was looking at. She probably sent me around 5 quotes as I was doing my own comparing of the various hardware to choose from.
Taylor as the Project Coordinator kept it all together even though I was looking for updates every minute. She helped me get all the proper documentation from my housing association and get things moving with HECO.
The installation team, Rico, Matt, Bryan, Justin, Kamu, and Jeff were great. Quoted two days for the job and got it done and online in two days. Some extra electrical work that had to get up to code that was in place from the previous owners was taken care of in addition to the PV installation. The team got everything in place and you could tell they follow a standard for quality.
Would highly recommend the solutions and team at HI POWER Solar, 5 out of 5.
Competitive pricing, wide selection of solar panel brands and battery choices, and several financing options. They did a great job sizing and installing my new PV system with Generac PWRcell batteries! Shout out to Justin Valdez along with Micah, Makana and Brian. They are very skilled and professional.
So we needed help with our PV system. I’ve gone back and forth for 3 years with Tesla on my PV system and it’s issues not being efficient.
I contacted Cynthia from Hi Power Solar just to see if I could get some help…In 5 minutes she answered and explained why my system wasn’t working as efficient as it should then gave me a solution on how to fix it.
They also redid my solar water heater system, which they did an excellent job doing.
This company and its workers are very professional and do excellent work in a very timely manner.
John K
We are pleased with our newly installed solar water heater. We are highly satisfied with the quality of work performed.
Mahalo to the hi power solar team that did our installation,
Rico, Matt, Justin, Jeff, Chase, and Kalei.
You guys are the best!
I’d give them 10 stars if I could! Professional, thorough, dependable, informative, patient, thoughtful, and friendly. These are a few words that describe the team at Hi Power Solar. We chose Hi Power Solar for their quality hardware options/warranties, and customer service and satisfaction. All of which we equate with great value.
Our sales consultant, Cynthia, arranged a videoconference to accommodate our COVID concerns and led us through a very informative powerpoint presentation. She responded in detail to our questions and made us aware of a few things we hadn’t considered. We weren’t surprised when we learned later that Cynthia used to be a teacher!
The project coordinator, Taylor, smoothly assisted us with the process of project design and approval through two homeowners associations, and the scheduling of installation.
The installation crew showed up promptly and worked extra hard to complete the installation before a large storm hit the islands. The electrical foreman, RIco, was super nice and kept us informed throughout the two-day installation. The crew worked very diligently and left the area extremely clean. And they were surprisingly quiet as well, which we appreciated since my wife still works from home!
Cynthia even showed up a few days later to see the install and to answer any additional questions. Her young son even drew a picture to accompany her thank you note!
It was a real pleasure to work with a locally owned and operated company that has the aloha spirit to back it up! So much so that we’ve requested an estimate from their service department, Justin, to clean and service our existing solar water heating panels and system.
MAHALO, HI POWER TEAM!
Electrical Foreman: Rico
Electrical Helpers: Bryan, Justin
Roof Lead: Jeff
Roof Helper: Kamu
Admin: Taylor, Evy, Jaime
Salesperson: Cynthia
PV Superintendent: Ikaika
Good service and very responsive. Been in the business for a long while and came recommended by family. Installation spanned over two days. Any question or concern we had were addressed immediately!
I contacted Hi-Power Solar back in late November 2020 in regards to installing a Tesla wall charger, additional PV panels, and batteries. We were greeted by Bill from sales and was extremely knowledgeable with all the products, answering any question we had. Communication with him and the project coordinator Geoff was extremely easy. They kept us up-to-date regarding our project every step of the way, even until the day of installation.
Special thanks to the guys on-site: Electrician Lead – Rico, Electrical Helper – Matt, Roof Lead – Justin, Roof Helpers – Kaipo & Chevy. The team was hardworking, very friendly, and respectful. They came early and completed everything in 2 days. They followed COVID-19 protocols – wore masks and alerted us before entering our home. Before they left, Rico walked us through the basics of our new system and made sure all our questions were answered.
Overall, it was a very pleasant experience and I would HIGHLY recommend them for any solar/battery or Tesla wall charger installation!
Hi-Power Solar did an amazing job at my house. I have been planning to add Solar Panels with battery backup and Air Conditioner to my house for about 3 years and have gotten multiple quotes from other businesses around the island. I first contacted (Cynthia and Cruz) almost 3 years ago to explore my options but because life situation I had to move back to the mainland. During the last 2 years, Cynthia kept in touch and updated me on different technology and options for AC, Solar Panels, and batteries that had become available to the market and how it would benefit my family and more specifically my wallet… Once I moved back, I contacted Cynthia and she came to my house with Cruz the very next day to discuss the ideas that I had in mind, and they confidently gave me feedback that made me comfortable to proceed. They are super friendly, positive, and creative.
My observation of the Installation Team: From the first contact that I had with the Lead Ikaika, I knew it was going to be a good experience during the project phase. Ikaika introduced himself and his assistant. He asked if I had any questions or concerns before he got on the roof to take measurements. I explain to him my ideas for the location of the Generac batteries and Air Conditioner condenser. A Couple of days later the guys doing the Installation showed up with 3 trucks and all their equipment. Right away the Lead Electrician Rico introduced himself and the team that was going to be working on the project. Rico very thoroughly explained to me what was going to happen on day 1 of 2. Because I always like to learn new stuff I started walking around and approach Matt the electrical assistant that was installing the batteries and all the electrical connections. Matt is a gentle giant that took the time to explain all the components and their functions. He really cares and puts maximum effort to make things right so there are no issues anytime soon. Matt is a master of all trades and he bounces between the batteries and the installation of electrical cabling and solar panels themselves. Justin, Kamu, Joe, and Mario did a great job installing all the railings and cleaning up after themselves. These guys worked all day without complaining and needing anything throughout the entire day.
All required permits were filed with the County of Honolulu and HECO before the project started giving me much more confidence. They have a great financing program with EZLOAN. The process of applying with EZLOAN was easy and convenient since they work hand in hand with Hi-Power Solar.
I would recommend this company for any house project that you have planned for your home. Even though their prices were competitive if not better than most companies that I contacted, I would not use any other company in the future because of their level of customer service and how they stayed within the timelines they promised. They are also military friendly.
I haven’t written a Yelp review in years but the exceptional service I received from Hi-Power Solar surely deserves my time to share my experience!
First start with our account manager Bill. He was very professional and knowledgeable with the available technologies. He clearly understood our needs and addressed all of our concerns.
Our next contact with Hi-Power was with Geoff the project manager for scheduling and permitting. Another concern for us was to get the project completed quickly for tax purposes. He promptly submitted all the required applications with both HECO and our very strict HOA. He got it done really quick, he really know his stuff!
Impressed so far, but now came the real test- installation day. 41 panels, 2 Generac PWRcells. First let me explain that my house has a very complex architecture and 5 levels roofline. Over the next few days I witnessed something so hard to find these days- these guys really take pride in their work. As I monitored their progress I witnessed so many instances where they could easily have taken a shorter route but instead made the extra effort to do it right! These guys really strive for excellence.
Much mahalos to the boys! Electrical lead Rico and assist Matt and Souky. Rooflead Justin and assist Chevy, Kamu, Kaipo, Joe. I hope I didn’t miss anyone. Awesome job guys, thank you!
I needed to get my 38 panel solar PV installed right away (before the federal credit was reduced at the beginning of 2021) and the Hi-Power crew knocked it out in just over two days’ time. They did great work and were very pleasant to work with. I’d like to thank the group of Rico, Matt, Bryan and Tony (electricians) along with Justin, Mario, Makana, Joe, Kamu, Kaipo, and Chevy (roofers). The salesperson, Cynthia was very accommodating and helpful in getting what we needed, to include “expired” discounts. Finally, thanks to Geoff who helped pull all of the design and paperwork together in order to get the installation scheduled.
Thanks everyone!
A friend of mine referred me here, so I called Chase. He came over to my house and we talked about how much electricity we use and how low we want to bring our HECO bill down. Because my major appliances (water heater, dryer, stove) are gas, we decided on 16 panels, and a GENERAC PWR CELL battery. We liked the PWR CELL because you can always add storage space depending on your electrical needs. After that meeting with Chase he let me know that they use HSFCU as their preferred lender. I really liked that because they do a 0% interest/ 0 payments for 2 years.
Setting up everything was Rae, she did a great job of keeping us updated on the process. It is somewhat of a timely process waiting for HOA and HECO approvals, but these guys took care of all of that for us.
As for the installation, Rico and his team showed up at about 745 and began their work. They were all professional and efficient at their jobs. I was expecting them to take 2 days, but they stayed late and finished everything in 1. The work looks good, and clean. Wires ran nicely and as hidden as possible. Panels look exactly like the plans, so no complaints. Overall I was really impressed with their work. System started working as soon as they were done, and so far its working exactly how they said it would. I would definitely recommend them to anybody looking to install a PV system.
Great job on the planning by Cynthia and installation by the team. Cynthia was very helpful and well informed. She took the time to explain the various options and pricing. Solar water has been on for about 3 months now and no issues thus far.
Thank you
I’m so happy and glad to go with HI SOLAR PV company. It took me five different consultants to finally make a decision to go with HI SOLAR PV. It took us over ten years to finally purchase our own PV system through the Federal & State rebates with the help of Cynthia Viloria. She is so passion about her job as a salesperson and she answered most of our questions and find the most inexpensive and liable PV panels like Panasonic brands and six Generac backup batteries. Special thanks to the project manager engineer Geoff for good suggestion, layout plan and quick designing for PV system on my roof plan. Lastly, big mahalo to Rico and his electrician team for completing all the installation including power in to Heco just two days. I couldn’t believe how fast these guys are and also very professional how they clean up afterwards. It took me five different consultants (Vivid, SunRun, Sonova, HI-TECH, etc) to ask questions and quotes and by far HI-Solar PV was the best because they partners with the Roofing/Renovation, Solar PV installation, A/C conditioning, etc.
Last but not the least, I just received my first electric bill only $50 instead of paying Heco $270 for their service. HALLELUJAH and thanks again to our savior HI-Power Solar.
Installation of 4 ACs were completed over 2 days. The crew was nice and cleaned up around installation areas. There were a couple issues after installation, but the service team was able to come out and address them.
Even after the installation, Cynthia checked in on us to see how things were going.
The BEST thing is the savings. We had an older (maybe 15 years) unit that was struggling to work, and one window unit. First two bills after installation were $70 and $100 less than before we got the split units. Great savings!
Ron and his staff are great they saved the day and replaced our inverters
Ron answers the phone and is super helpful
Recommend them and will use them again…
This is an amendement to my 5/3/2023 review of Hi-Power Solar. Just after posting my 1-star review, I received a call from Cruz who agreed to charge me the price I had been paying before for changing a microinverter without the $360 truck rollout fee. Plus, he said he’d waive the down payment on the labor because I was an old-time customer. A few days later, when I contacted the company for an appointment, Ron picked up to explain why their charges had gone up. He did agree to honor the price Cruz had given me this one time. The techs came over and did a wonderful job as always. And I have to say the new lady handling the emails and billing is on top of everything. So I’ll say this. They do a great job. No question. My disagreement is only regarding the new pricing which, while I understand their position, is higher than I’d like to pay everytime another microinverter goes out.
Professional and responsive. Chase helped by phone after HECO swapped out the electric meter and shut down the PV system.
Hi-Power explained how to reset the system.
Just wanted to say that this company so far has been great from the start of our solar company search to the installation process and post service after the installation. Cruz, the sales person, explained the process well at the beginning. He was very patient with us and answered all of our many numerous questions. He never pressured us in any way. When we started the installation process, the installation crew: Electrical Forman Rico, Electrical assistants Ashley and Conor, Roof Lead Aldon, and Roof assistant Makana, were nothing but the best and very professional. They too were very patient with us and answered all of our questions. They took the time to explain to us how the system works and why they installed the system the way they did. They were all very knowledgeable in their trade and were very polite. After the installation, Rico the Electrical Forman, continues to provide great service and answers our concerns when we reach out to him. He reaches out to us in a timely manner. The customer service has been great at the start, during the installation process, and post the installation process. I hope this company continues to provide a great service for us as the years go on with our system. Finding a trustworthy local solar company is difficult, I’m glad we found one in this company.
HI Power installed a split air conditioner system in my home and constructed a roof over my lanai. The team, which included Cynthia from sales and Nick the a/c installer were excellent. Cynthia is very responsive both during the sale and after sale support, usually getting back to me within 5 minutes. Nick was meticulous with the a/c installation; I couldn’t be happier with the entire a/c project. I did consider installing solar panels, but Cynthia’s cost benefit analysis showed I wouldn’t get a return on my investment; I appreciated her honesty.
I was less enthusiastic about the roof construction. The roofing project was not well coordinated and I was very unhappy with the contractor that HI Power subcontracted to do the roof construction. The contractor cut corners on the project, did not construct the roof per my design specs, and their finishing work was greatly lacking.
Awesome service, total professionalism and service that needs merit. These guys have become my go to team for all of my solar panel and system needs.
Bill was sales. Geoff was the contact for Installation, Roof Repair, Permitting, etc. Electrical lead Rico, and electricians was Joeffer and Camron. Roof lead Justin and Matt. The whole team did a great job with the installation of our entire PV system. From start to finish, from Sales to Installation it was smooth sailing with no hiccups. Work was completed ahead of schedule. Hi Power is a great option if you’re in the market for a PV system.
We contacted Cynthia to help us assess our solar needs and she sat down with us to go over everything step by step. She wasn’t pushy and didn’t try to sell us on things we didn’t need. We decided to start with a solar water heater, and everything was set up smoothly and efficiently. We highly recommend Cynthia and HI Power Solar.
I was extremely satisfied with the employees of this company.
I want to thank the team of professional installers that put in my solar panels..Rico was the electrical lead/foreman; Matt & Bryan were electrical assistants, Justin was the roof lead with his helpers, Chevy, Kaipo & Kamu.
The salesperson that contacted us to use Hi-Power was Ry Yu Oh who was very patient, friendly & professional.
I recommend this company to those who want to get solar.
Other than one issue that they quickly addressed we were very pleased with the entire experience. Certainly our best home service experience on island so far. They were very sensitive about the current pandemic and all wore masks and were very responsible in that regard.
Hi-Power Solar did an exceptional work on installing my solar panels, Tesla battery, and solar attic fan. A special thanks to their lead electrician Rico, and his electrician Cameron, and also for the Lead roofer Justin and his team Makana & Micah. They all did hard work rain and shine without compromise. Thanks also to the office team Bill and Geoff for all the great information, and prompt responses on all of my inquiries. Our deepest appreciation to all the personel who process our papers, permts, and design our sytem. May all of you be blessed for the great job.
I did a lot of shopping around from various solar companies on the island. Chase came out to my house and was extremely knowledgeable and straight forward with me. He explained everything really well and obviously is an expert in his field. More importantly, he was honest! He took the time to design the system we wanted that met our needs. I never felt like he was just trying to get more money from us or being pushy like some other companies I spoke to.
Rae, our project manager took care of everything with our HOA which I know was probably a pain, but Rae made it look easy. She kept me informed all along the way and made me feel really good about our decision to choose Hi Power for our solar install. The install team was also awesome! They were efficient, tidy, fast, and professional!
Big shout out to:
Rico the electrical lead and foreman
Electrical helpers Matt and Bryan
Roof lead Justin
Roof helpers Kamu
These guys are great and I would recommend to friends and family for sure!
Much mahalo to the whole Hi Power team!
Special thanks to
Electrical Lead/ Forman Rico
Electrical Helpers. Matt, Bryan
Roof Lead Justin
Roof Helpers Makana and Mario
Sales. Cynthia
Project coordinator Jeff.
Great team always kept me informed and included with the Solar panel project. Fast and efficient with instal and they had their mask on the whole time.
Superb experience. Worked with multiple people; Tina S. our sales rep, who worked diligently and tirelessly for a most enjoyable experience. Geoff, listened to our concerns and designed the layout, coordinated with HECO and started the permits process. Rico & Justin were the leads on installation, they and they’re team were very professional and extremely courteous. If I could give higher rating I would do it.
Live on Waianae coast, so will be achieving maximum sun coverage for the island. I purchased (38) Rec 370 watt panels and the Generac Inverter and Battery System and look forward to many years of great service.
Justin and the team were very knowledgeable and helpful. One of the inverters of our PV system, installed by the now bankrupt Sunetric, stopped working, and HI Power has many of their employees. And expertise. Thankfully the inverter was still under the manufacturers warranty, and HI Power took care of all that paper work. Really satisfied with the whole process!!
Contacted HI Power Solar for our solar needs and Cynthia Viloria contacted us right away with an easy-to-understand PV solar explanation and education. She gave us a thorough and professional review on our options and provided a fair quote. I recommend contacting HI Power for an inquiry on any solar or a/c needs. Ask for Cynthia.
I was having a solar issue that I tried to google or YouTube. I came upon this company as the reviews were awesome and I know, one day down the road, I may need solar help. Ron was awesome. Called me back promptly and phone accessed first. Asked me to try a few things first and call if we need help. What do you know, I knew his advice was good advice. For now, it’s been fixed. Keep these guys on speed dial for any and all solar emergency needs. I know I am. Mahalo, Ron.
Just got my solar panel installed by Hi Power and I’ll just start by saying it is the best and cleanest installation I’ve ever seen. I have to thank first and formost Zach and Geoff for the great communication and scheduling and making the process stress free. Now i want to thank the installers. They are the greatest and fastest installers ever!!! Thanks to Rico, Jopher, Cameron, Tony, Makana, Mika, and Braddah and if i missed anyone who worked on my house thank you too. If anyone is considering solar go with Hi Power!!! They are very professional, easy going, and most of all easy to communicate with. Thank you very much for the great service and all the hard work you guys do i couldn’t ask for anything more. Mahalos
Rico from HI Power Solar installed two ceiling fans at my house. Throughout the process, he was great at “working in the background”. Performing the work was relatively quick, well done, and pretty hassle free. Would definitely look to this company for further home electrical work in the future.
HI-Power was the only company (of 4 solicited) who came through with a written quote. Others provided verbal rough estimates and then stopped responding.
HI-Power was also willing to work with our multiple Home Owner Associations for design reviews/approval.
Install had a few hiccups but is fine. AC lead tech, Nicholas put in extra hours and his team worked hard. AC is running very well.
I have requested quotes for Solar PV systems from 5 companies. HI-Power Solar provided the best and most detailed review and quote for a complete energy efficient design customized for my house and our lifestyle. Cynthia Viloria from Hi-Power spent several hours detailing options for our home and explained each component of their proposed system. I would recommend everyone contact Hi-Power Solar for a quote and compare proposals.
Hi-Power replaced a solar hot water panel for me. Great service, very knowledgeable and reasonably priced. They also provided a quote for a split AC system. It wasn’t the right fit for me, but I was so impressed with their thoughtful and detailed estimate. They really took the time to educate me and answer my questions, as well as work to find the best system possible for my budget and my needs. They are reps for Panasonic, and I have done a bit of research and they really are great systems. If you are looking for solar or AC you really have to call these guys.
Great experience with HIP POWER Solar. From the initial call in speaking with the owner who provided me with a wealth of information to working directly with Cynthia who navigated us through determining what is actually best for our situation in terms of electricity consumption. Clearly not a business that was pushing or even suggesting the customer spend more money then what the actual residence needs. Thank you for the Solar Hot Water Heater installation. We look forward in continued services in the future. Truly a Military Friendly business. Will continue to recommend there business!
New PV system installed with Tesla batteries. Took a little longer than expected. Installers did a great job by explaining what was happenng and not taking shortcuts. Kudos to Rico, Brahda and the entire crew.
Just had a solar water heater and PV panels installed today by Hi Power. Rico and his crew were completely top notch! great service and quality work from start to finish! Mahalo boyz!
Contacted Hi-Power Solar after the BIA show and working with Cynthia Viloria was awesome from explaining and presenting how different types of solar and battery systems there is on this market you could tell immediately that Hi-Power Solar co. Is working in your favor to protect you in a investment that will work towards you for years to come !!!!
So when I first wrote my review, I was quite satisfied with the overall experience with Hi-Power Solar, except for one thing. I was willing to overlook it, but after it happened two more times and thinking about it, I thought that if I were a customer looking for a PV company, this is something they would want to be know. Our salesperson and point of contact, Cynthia was very helpful and knowledgeable, but was late every single time she was supposed to meet with us. The first time we were supposed to meet with her at 4pm. She texted 30 minutes prior and asked if we could make it 4:30pm, which was no problem, at least she let us know in advance. The next time was to sign the contract. We were going to meet at 4pm, then she asked if we could change it to 3:30pm, no problem I said. By 3:48pm I didn’t hear anything from her and asked if we had switched it back to 4pm. She said sorry, yes please. And she didn’t make it by 4pm either. After the install, Cynthia wanted to drop of a thank you gift and also take a photo with the PV panels completed. I wrote my first review before we were going to meet. We agreed to meet at 4pm on a Monday, but by 4:40pm, she didn’t show up and didn’t call or text. I had things to take care of so I texted her that I wasn’t available. She texted a few minutes later that she had been stuck in traffic and had just parked. Not wanting to leave things on a bad note, we agreed to meet the next week at 4:30pm. By 4:53 pm she still hadn’t shown up, called, or texted so I just texted her that there was no need to stop by. I had no other issues with the company and everything seems to be running smoothly.
I called Ron to get some information on solar and to ask if they fixed solar water heaters. Ron had his tech Mario call me and Mario helped me over the phone. He had me turn a knob on my water heater back and forth which at first didn’t fix the problem. He told me he would come up in 10 minutes to check it out. within a minute of hanging up, my water was hot. I called him back and he explained to me what he thought the problem was and told me if I have any other problems with my water heater to give him a call. What other company would give you free advice over the phone and not charge you!! Thank you Ron and Mario!!
That’s not all… Ron’s son Chase came to my house and spent 6 hours explaining to my wife and I everything we needed to know about solar. His knowledge and honesty is more than anyone could ask for. If you are thinking about getting solar, I would definitely talk to Chase before signing any contract with any other company. You’ll be sorry if you don’t!! There is A LOT of hidden information you want to know before you invest in solar. Chase is very easy to talk to and doesn’t pressure you into buying anything. There is a lot of options you’ll want to know about before buying a package deal that will most likely leave you very unhappy. Once you sign that contract it’s to late. Thanks again Ron, Mario and Chase!!
We aren’t completely done with the 45 panel and two battery installation as just waiting now for HECO sign-off; however, just wanted to say how much we are impressed so far with the professionalism, diligence, communication, and support we have been provided by the folks at Hi-Power Solar. From our sales exec, Bill Schoonover; the operations lead, Geoff Lee; and the install technicians, Rico, Brian, Justin, and Matt; everyone has been top notch! We considered three different firms, and made our decision based on Hi-Power’s competitive price, clear explanations, and hopeful confidence that we could trust them with our fairly large PV/battery system. Bill was very clear in his explanation of the proposed system and we never felt pressured at any point along they way, while considering size of the system as well as the type of panels and batteries. He gave us his professional suggestions, yet explained the alternatives; so we were confident that we were able to make the best decision possible for our power needs. We ran into an initial glitch with permitting, but Geoff was extremely accommodating and came up with a solution which satisfied DPP and allowed our project install to start on a timely basis. We really felt that he was on our side in the deliberations with DPP. The install was completed in two full days, and the technicians were amazing. They were timely, professional, and respectful of our time and the property. They cleaned up each day and left the area cleaner than it was before they got started. The electrical was performed by Rico and Brian, and the rooftop panel and equipment installation was lead by Justin and Matt. We are now looking forward to the HECO sign-off and we are confident that Hi-Power will continue to have our back should any issues arise. Without a doubt, we recommend anyone considering PV/battery solutions to give Hi-Power a call. While I’m sure that the other Hi-Power employees will be just as great; if you have a chance, request the team that supported our project. You will not be disappointed!!
Got our Panasonic split unit installed today! Just in time for the hot summer.
Thanks Chase for the fast, professional service! Thanks also to Henry and Lenny for the great job removing the old unit and installing the new unit.
So many great things to say about this company. This review is for my new solar water heater system done by hi power. Quality product, superb workmanship, and professional and personable service. Just ask for Cruz. He said it would take just one day and boom above expectation work completed and reviewed day one. I’m awaiting a full photovoltaic installation with the upmost confidence in this company to deliver.
I recently had my PV panels cleaned . Rico and his helper Bryan came as promised on time . As a matter of fact they were early ! They did an exceptional job !! Very professional and punctual! Thank you Rico and Bryan! I would highly recommend this company for my needs regarding my Solar panels !!
Hi-Power Solar did an outstanding job putting up my photovoltaic installation.
My consultant, Eric Yasunaga was very friendly, professional and knowledgeable throughout the whole process from start to finish. He was very patient and answered all my questions to where I could easily understand.
The installation team were extremely efficient, professional, and pleasant to deal with. The electrical wiring, new breaker box/circuit, and solar panels were all installed in 1 day! Everything that is visible from the outside of the house looks neat and professionally done.
Huge shout out to Henry “Mac” McMurray! Apparently, he noticed some dust on one of the panels after they had packed up. The panel he was talking about is not real visible from the road and there is a huge mango tree next to my house which makes it more not noticeable. I guess he was bothered by it driving away going back to the office. He called me later apologizing and was willing to come out the next day(Saturday) to wipe it down. I told him that it’s just dust and that when it rains, it will wash it away so don’t worry about it. Totally blew me away. These guys take pride in their work!
I can highly recommend this company! Thanks again!
Ron and the team at Hi-Power Solar installed our system 8 years ago. The initial install was done to perfection and the follow-on service has been spectacular. It’s so good they will call me before I even notice I have a micro-inverter down!! These guys are the best.
Aloha
Doug Dudevoir
Cynthia Viloria was amazing and explained everything step by step. We appreciated her honesty and suggestions and couldn’t be happier with our AC units and solar water heater.
Contacted this company for PV info and reached Cynthia. She provided me with so much helpful information. Just a little background info – our PV company that originally installed over 8 years ago, is no longer is business. Our system had never had any maintenance service at all. She offered MANY suggestions on what to do, and even advice on how to reduce our electricity costs. I’m in the process now of researching our options. I’m glad I found Cynthia- she’s a valuable asset to this company. It’s good to know there are honest companies out there that are not trying to make a quick buck off a customer, and is sincere about trying to help. Mahalo!
We really had a great experience with HI-Power Solar. Rico, Bryan, Makana, Kamu, Geoff and Cruz were really good to work with. The installation team worked very hard and was always ready to help with our questions on things.
We asked Hi-Power Solar to install Water heater solar in December 2015. We had an old water heater solar and thought that was working….but it wasn’t.
Our bill went down more than $100!!!
Hi-Power solar stuff are so nice and honest. They work hard. Nami-san she can speak both Japanese and English was so friendly and helpful. They would come to the house to give the advice and estimate. Even the owner Ron came to help us the advice.
We should have installed the new solar earlier then we could save $$$ more.
Completely satisfied with Hi-POWER Solar! Everyone we worked with from sales through to installation were very knowledgeable, helpful, polite, and professional. Special thanks to Chase, Geoff, and the install crew: Rico, Brian, Matt, Justin, and Makala. Highly recommend!
Chase was extremely helpful in helping put together my system and educating me answering all the questions I have for solar power and what would fit best for me and my budget. Ivanka and his install crew did an amazing job with the systemnbuild and left the job site clean and also was very knowledgeable on my pv system. Overall outstanding performance and highly recommended for anyone looking to create and use renewable and green energy. Will be looking into solar water heating next!!
My family and I want to thank the awesome folks at HI-Power Solar for their great work and quick and highly efficient service. We signed a contract with Bill in May, locking in tax credit for 2020, and 2 months later system was installed. From start to finish, they were true professionals. It only took two days for a complete installation. The team provided a daily schedule and stuck to it. Rico and his team did an excellent job, provided thorough instructions on how to use the inverter, and answered all my questions. We highly recommend HPS to anyone looking for a high-quality system and service.
Called Ron on weekend for help with solar water heater issue. He walked me through a solution without charge. I’ll call him again next time I need electrical service.
These guys are great!! I had my solar hot water heater die out on me and the company that put it in went bankrupt and shut down but these guys stepped up to the plate! Ron (the owner) called me back on a Sunday just to touch base with me and Mario (foreman) called the next day to schedule a visit to assess our situation. We had a couple companies give us bids and this company was more competitive in their bid so they have our business from here on out. Regardless of whether you are putting in a new system or maintaining your current one, give them a call and you won’t be disappointed in any way. Prompt, Professional services and very patient when talking to my wife about what needed to be done. Donnie (worker) was very courteous and answered all our questions too!!
Knowledgeable. Easy fix. Quick and decent price. Charlie was the one who helped us out
Hi-Power Solar installed a PV system for us around two years ago. Everything went smoothly for the installation, the price was reasonable, and the Hi-Solar staff were super helpful. I would definitely recommend them based on the initial installation alone.
However, what prompted me to write this review was that recently Hi-Power Solar contacted us to let us know that one of our panels had conked out. We would have missed it completely, as I am way too busy to keep an eye on the daily output of our system. True to their word (and contract), Hi-Power Solar was monitoring our system, noticed the “bad” panel, contacted us promptly and then replaced the panel. It gives me great relief to know that my PV system is one thing I don’t need to worry about because Hi-Power Solar had our backs!
Great job guys, thank you!
Extremely pleased with the service and the quality of the solar hot water system installed by HI-Power Solar (HPS). Was about to sign a contract with a well known competitor, but glad I spoke to HPS’s Ex Dir for Bus Development,Eric Yasunaga, who provided me with a very competitive quote for an equal or better system. Eric kept me informed throughout the installation from the pre-installation inspection through the on-site installation and building permit closing. Operations Manager, Mario Ramirez, and the HI-Power crew was efficient and displayed great professionalism while on-site. Appreciate Mario’s dedication to help tweak and make minor adjustments to our solar hot water system. Would highly recommend HI-Power Solar.
I found this company through a google search and I’m so, soo lucky to have come across Hi-Power Solar. With the cloudy, rainy weather these past couple of weeks, our hot water had been dwindling and I wasn’t sure if there was more to the problem then just the weather. I called Hi-Power Solar and spoke to the owner Ron who was willing to spend some time with me on the phone & walk me through trouble shooting my solar water heater. He told me that he could save me some money and walk me through troubleshooting my water heater rather than having it serviced which could cost a lot of money especially if it ends up being a minor problem. Ultimately, he helped me fix my problem at zero cost and I’m soooo grateful for it. If I ever need servicing for my solar water heater, this is the company I’d choose, hands down! They’re honest, reliable, and obviously want to help you out. I’d highly recommend this company!!
I would like to commend Mario Ramirez and Christian Bernard for a job well done. They came to the house to investigate a leak I suspected to be originating from my solar PV system installed by Hi-Power Solar two years earlier. As it turned out, it was the dried and cracking sealant around my solar water heater roof penetration that caused the rain water to leak. This is a 15 year old system! Nevertheless, these two gentlemen volunteered to fix the problem and further offered solutions on how I should maintain this system.
This singular action is clearly over and beyond their normal responsibility but they did it without hesitation. I just want to say Mahalo for your professionalism. Keep up the good work!
I reached out to HI-Power Solar and spoke with Cynthia back in 2019 in regards to installing a Solar water heater. Cynthia was very well informed, professional, gave me options and never pressure me of buying a bigger water heater tank. At that time, I was not ready to pull the trigger and advised me to contact her when I was ready. She would keep in touch every now and to remind me about the tax credit being phase out. Early part of this year, I contacted Cynthia to have the Solar power installed. Once the ball started rolling, her team of professional went to worked. Geoff and Evy coordinated the HOA process and permitting, Derek for the most efficient design lay out, Alden and his crew for the installation were very professional, and efficient by finishing it way ahead of the schedule. All safety protocol was followed. Alden explained what the anti-scald valve does and the recommended setting, explained what the red lights means when troubleshooting, and suggested the timeframe for maintenance. An hour after Alden and crew left, I had a scalding water in the house and it was a cloudy day. Cynthia came by later to inspect the finish product. I also want to commend the staff in the office who was very helpful. I am very satisfied and would HIGHLY recommend HI-Power Solar.
It’s been sixteen days since my PV system has been “powered-up.” Net power consumption has been reduced from 28.8 kWh per day to approximately 8.5 kWh. It was once in excess of 37 kWh per day before I replaced my non-functioning solar water heater early in 2011.
It seems that I will only need to add seven or eight additional PV panels in 2012 to achieve my ultimate goal of the minimum $16-18 monthly charge by HECO. The system design of SANYO HIT panels coupled with Enphase M210 micro-inverters is a winning one as the additional panels will legitimately qualify as a third system for the state’s renewable energy tax credit.
It has been a pleasant experience to deal with an honest and high quality solar contractor who uses top-tier components and adheres to a “no BS” philosophy in their dealings with the public. It’s refreshingly unlike the “trickeration” tactics used by some of their competitors.
UPDATE: I received my first HECO bill since the PV system was powered up. It reflected seven days without the PV, 24 days with the system operating. My usage for the seven days was 201 kWh (28.7 per day), 197 kWh for the remaining 24 days (8.2 per day). A definite improvement of over 20 kWh. My overall usage was 12.8 kWh per day, compared with 28.8 kWh the previous billing period.
I had projected a bill in the area of $140.00. It came in at $144.85, primarily due to the extra day (31 vs. 30) @$4.67 in the billing period. It was a reduction of nearly $165.00 from the previous $309.51. For the next billing period (1/07-2/07), I project a net bill of $90-95, a reduction of about $212-220.
Later this year, I’ll add eight more panels to bring my bill to the minimum $16-18 “connection charge.” The eight panels will qualify as a “third system,” allowing me to legitimately claim the 35% state tax credit on the added cost.
FOLLOW-UP: My second HECO bill came in at $86.65, slightly lower than the anticipated $90-95, partly due to a $0.02/kWh rate reduction. 243 kWh used, 695 kWh less than three months prior. 8.1 kWh per day. These figures confirm my projection of eight additional panels to be added in 2012 to bring my bill down to the minimum connection charge. It’ll soon be good-bye to triple-digit “ransom” payments to HECO. After that, I may put out $100K to install 70 additional panels for a 15.7 kW “feed-in-tariff” (FIT) system and produce around 2400-2500 kWh per month to sell back to HECO. At $0.267 per kWh, that’s $640-665 monthly on a $35K net investment, a 21.9% rate of return. What instrument in the financial market can match this? These numbers are also realistic, unlike the made-up fiction promoted by other companies and their FIT systems.
I purchased my solar system from Ron about 2 yrs ago.. and have nothing but satisfaction with it… it helped us save a lot $$$$ especially having to run my central air condition all day dueto my home business. Ron was really helpful and accommodating especialy when it boiled down to our financial agreement.. overall I am extremely happy with my system and I am definately looking forward to doing business with them again!!!!
I cannot speak highly enough about Ron and his whole crew. They installed on a timely manner and just as stated. Additionally, their installers were very courteous to our family members. I would recommend them to anyone who is interested in pv or solar. Thanks Ron
Thank you Ron, Derrick, Matt, and Deanna. You guys were by far the most honest and easiest contractor to deal with on my new build.
Having had my share of bad contractors on my new build (GC). I can tell you what makes a good one, Taking responsibility. In my dealings with Ron, he delivered on everything he said and he instantly took care of the one hiccup we had for my job.
I had about 5 pv companies bid for my job and feel lucky I choose Hi-power. Like the other reviewer said he’s no bs. All his calculations were pretty much spot on. Also price and quality of components, Hi-power had everyone else beat.
21 sanyos with the enphase micros. Installed Aug 2012. Turned on 3 weeks later after Heco changed my meter. Deanna called me about three times to update me on Heco’s schedule.
Anyways imo these guys are up and up. Give them a chance and call their references.
Researched several solar power companies before meeting with Cruz Romero. He gave us a great price which was lower than other quotes we had received and was able to secure 0% down 24 month financing through a local credit union. The application process was simple and quick. We also had to upgrade our existing electrical system, and although the job took a little longer than expected, the sub-contracted electrician helped us with two other minor home projects at no additional charge, which was much appreciated. The installation went smoothly and all of the workers were very professional. There was a quick response to some questions about the separate solar water heater which was installed at the same time as the PV panels. Overall – 5 stars. Cruz also helped with securing some Hawaii energy rebates on our installed split-AC systems. Thanks!
Researched several solar power companies before meeting with Cruz Romero. He gave us a great price which was lower than other quotes we had received and was able to secure 0% down 24 month financing through a local credit union. The application process was simple and quick. We also had to upgrade our existing electrical system, and although the job took a little longer than expected, the sub-contracted electrician helped us with two other minor home projects at no additional charge, which was much appreciated. The installation went smoothly and all of the workers were very professional. There was a quick response to some questions about the separate solar water heater which was installed at the same time as the PV panels. Overall – 5 stars. Cruz also helped with securing some Hawaii energy rebates on our installed split-AC systems. Thanks!
I had my PV system installed this past March and HI Power Solar was fantastic. From my initial consult with Ron Romero in February, my permit, installation and meter was running by late March. I got my first bill for March/April which was 1/2 my normal bill. The bill for April/May is now at $18.29. Awesome!!
Ron was very professional, he gave me all my options that was best for me and I decided to go with the Sun Power panels. I always do my research and found that Sun power is rated as a top tier panel maker because of its efficiency and high quality. I also researched the Sun Power company and saw that they only select installers that will keep up there reputation. Ron guys is one of the few authorized installers, which convinced me to go with them.
My hats off to them for the awesome service, followup and quality.
Had PV installed, super professional from the contract to completion. They even called to let me know one of my inverters went down, and replaced it no charge. Local owned company with much ALOHA! I would highly recommend this company.
Working in the solar industry I would run into Ron from time to time and he’s always been a pleasant guy. I know a few of his employees and everyone only has great things to say about him.
We were looking for air conditioning units at Honolulu Builders Industry Association show and discovered that Hi-Power Solar installs them as well as solar hot water and photovoltaics. The sales rep at the show, Chase Romero, was very helpful and followed up by promptly providing a competitive quote for split air conditioning units in our home. Unlike the other vendor that provided a quote Hi-Power Solar was able to schedule the installation with very little delay. The installers arrived promptly on schedule. They were very proficient and pleasant workers. We were impressed with the competence of their installation. They installed the units, electrical conduits and refrigerant pipes in accordance with our desires and without cutting any corners. They took pains to ensure that the installation of components did not interfere with existing shelves and storage areas. The installation inside the house, under the house and outside the house is visibly appealing with proper square corners and well installed components. Leni Tupac and Henry Mc Murray were particularly impressive and dedicated to providing a quality installation. They paid attention to detail and when issues arose they overcame them efficiently and effectively. We were very pleased with the entire evolution.

Solar
At HI POWER Solar, we’re dedicated to bringing the power of the sun to your home or business with comprehensive solar PV panel services.
With decades of experience in the Hawaiian Islands, our family-owned and operated company provides expert installation, reliable repairs, and cutting-edge battery storage solutions to help you achieve energy independence and significant savings on your electricity bills.
From initial consultation and custom system design to seamless installation and ongoing support, we prioritize superior service, safety, and delivering exceptional work that stands the test of time.

Solar Batteries
Take control of your energy future with HI POWER Solar’s advanced solar battery storage services.
Having proudly served the Hawaiian Islands for decades, our family-owned and operated company is at the forefront of integrating innovative battery technology with your solar PV system.
With a battery storage solution from HI POWER Solar, you can store excess solar energy generated during the day and use it whenever you need it – at night, during cloudy weather, or even during a power outage. Stay safe with battery storage solutions from HI Power Solar.

Solar Water Heaters
Experience the comfort of consistent hot water and significant energy savings with HI POWER Solar’s expert solar water heater services.
Our solutions harness the abundant power of the Hawaiian sun to provide you with reliable hot water while drastically reducing your utility bills and your carbon footprint. From new system design and seamless installation to prompt repairs and preventative maintenance, HI POWER Solar is committed to delivering quality workmanship, exceptional service, and lasting value.
Let us help you enjoy the benefits of clean, renewable hot water – contact us for a free estimate today.

Roofing
At HI-POWER Solar, Roofing & HVAC, we’re dedicated to protecting your home or business with comprehensive roofing services that stand strong against the Hawaiian elements. With decades of experience across the Hawaiian Islands, our family-owned and operated company provides expert roof installation, reliable repairs, and thorough maintenance solutions.
Whether you need a new roof to complement your solar PV system or a repair to ensure lasting protection, we are committed to delivering exceptional craftsmanship and peace of mind. From initial consultation and detailed inspections to seamless installation and ongoing support, we prioritize superior service, safety, and delivering durable work that stands the test of time.

Electrical
At HI-POWER Solar, Roofing & HVAC, we're dedicated to bringing comprehensive electrical services to your home or business. With decades of experience in the Hawaiian Islands, our family-owned and operated company provides expert electrical solutions, from installations and upgrades to troubleshooting and repairs.
Whether you need to power your new solar PV system, upgrade your home's electrical panel, or ensure your HVAC system runs efficiently, we deliver safe, reliable, and cutting-edge electrical work. From initial consultation and custom design to seamless installation and ongoing support, we prioritize superior service, safety, and delivering exceptional work that stands the test of time.

Air Conditioning/HVAC
Beat the Hawaiian heat efficiently and comfortably with HI POWER Solar’s comprehensive air conditioning services.
Whether you’re looking for a brand new, energy-saving AC system, need a routine tune-up to keep your existing unit running optimally, or require expert repairs, our certified technicians are dedicated to delivering superior workmanship and exceptional service.
Choose HI POWER Solar for cool, clean, and cost-effective air conditioning solutions for your home or business. Contact us today for a free estimate and experience the difference.
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